Shipping policy
Local Delivery – Greater Vancouver
We offer local delivery within the Metro Vancouver area. Orders under $300 are subject to a $30 delivery fee. Orders of $300 or more qualify for free delivery. Most local deliveries are completed by the next business day.
Store Pickup – Burnaby Warehouse
Customers may choose to pick up their orders directly from our temporary warehouse, located at:
Griffin Chairs – Burnaby Warehouse
4721 Village Dr, Burnaby, BC V5G 4V7, Canada
Orders are typically ready for pickup within 24 hours. You will receive a notification via email or text once your order is prepared and ready for collection.
Shipping Across Canada & the U.S.
For customers outside the Greater Vancouver area, we offer shipping across Canada and the United States through trusted delivery providers. Shipping fees and delivery times are calculated at checkout based on your location and order size.
Returns. We have a 30-day return policy. Items must be in their original condition, unused, with tags, and in the original packaging. To initiate a return, please contact us at orders@griffinchairs.com